Design Process

Back-office System Update

When you have purchased new modules, it is important that they are activated. The activation and system update will allow the new features to be integrated with your ClubHouse Online website. Select the appropriate back-office system to review the required steps to update the software.

To allow module activation, it is required to Obtain the Key Files then Download the latest Jonas version. Please follow the guide below:
 
Step 1: Obtain the Key Files
 
In Jonas, you or your Jonas administrator/super-user, should go to the System Administration > System Setup > Software Keys/Renewal menu item.

Use the “Get Current Product Keys” button to obtain a new key file. If there’s an issue connecting to Jonas for the keys, you will receive a message.

Step 2: Load the Version Installer
 
Once new keys have been obtained, download the Version Installer for your current Jonas release from the Jonas Support website’s Product Updates page (https://support.jonasclub.com/s/product-updates)

The Version Installer is a large file (around 1.5 GB in size) named “JONAS_CLUBxxx.EXE” (where xxx is your major release level).

SCHEDULE a time to HAVE ALL USERS OUT OF THE SYSTEM and run this Version Installer to install the new software's programs on your system.

You must have  enough rights to your Jonas server’s \GJCWIN\ folder to perform the upgrade – normally the person who downloads and installs Jonas Version Installers has these permissions already.
 
NOTE: YOU MUST HAVE EVERYONE OUT OF JONAS FOR THE DURATION OF THE INSTALLATION 
 
If you have never run a Version Installer, please see our links below for the detailed guide and instructions:

If you have any questions or have any other customer service inquiry, our support professionals are available to help you at any time. Please see below for Club Support contact information.
 
Phone: 1 (800) 352-6647 opt. 1 & 3
[email protected] | www.jonasclub.com
The modules purchased will need to be activated. Jonas Support will reach out to you to assist with module activation. 

If you have any questions or have any other customer service inquiry, our support professionals are available to help you at any time. Please see below for Club Support contact information.
 
Phone: 1 (844) 298-4477 opt. 2 
[email protected] | www.jonasclub.com
Club must be on the latest version on ClubSelect.

If you have any questions or have any other customer service inquiry, our support professionals are available to help you at any time. Please see below for Club Support contact information.
 
clubsystems group: 1 (800) 356-4242
[email protected] | https://www.clubsys.com/